Thursday, February 24, 2011

New Pro-Cuts Concept

I visited the new Pro-Cuts in Maple Grove, MN yesterday. It's a great-looking salon and the stylists are excited about the new concept.  The new design is geared to sports fans who have active lifestyles. Guys can get a great haircut with a hot-towel treatment while they catch up on the latest scores and their favorite teams.  It's really a no-fuss, relaxing place to get your hair cut. I should know! I got my hair cut while I was there.

If you're in the Twin Cities area, check out the Grand Opening Tailgate Party, Saturday Feb. 26. If you can't make it, take a look at the Pro-Cuts new website.

Friday, February 18, 2011

And the Oscar goes to...?!

If you think about it, it really is amazing how many Hollywood actors, especially women, really have very little style in their hair.  That is something I mentioned earlier, and something we all saw at the last award show.  The good news is that in movies they typically do have style as they are playing a role.

So, with the Academy Awards coming soon, I thought it would be fun to do our own poll.  We're going to change the rules a bit - this poll will not have anything to do with the performance, but everything to do with their hair.  So check it out and decide who your winner is in the male and female categories.  Take the poll at the top of my blog and let's see how our poll relates to the actual results next Sunday. 

Best Actor:

Best Actress:

Saturday, February 12, 2011

On My Way

I am about to depart for Hong Kong and can't wait to get there. The weather isn't going to be great, but Hong Kong is one of the coolest locations in the world. Check out this picture of the skyline - amazing.

If you ever get a chance to visit, be sure to take a tour on the Star Ferry! This experience has been named by the National Geographic of Traveler as one of the "fifty places of a lifetime" and has been around since the 1920's.

Thursday, February 3, 2011

Goal Setting

When setting goals, you need to know where you're at now, then decide where you want to be. Challenge yourself to improve—when you do, your clients will look and feel great and you'll make more money.

Tuesday, February 1, 2011

Exceed Expectations, Every Time

Simple things go along way when it comes to your clients. With every client, clean your station prior to bringing them back.  After every shampoo, clean the bowl.  Your clients will appreciate walking up to a clean bowl versus a dirty one!  After their service, clean the hand mirror before letting your client check out their new haircut/color.  Your haircut and/or color is worth seeing in a spotless mirror.  And finally, thank your customer!  

Those are just 4 small things that will greatly improve your customers experience in your salon.  I am willing to bet that most of us don’t do all of these things, all of the time.  All I ask that is that we make a conscious effort to do these things, with every customer, every time. You and your clients will notice the difference.